Effective Date: 1 January 2024
At Highride Kenya, accessible from https://highridekenya.com, your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information.
By using our services, you agree to the practices described in this policy.
Information We Collect
1. Personal Information You Provide
When you use our services, we may collect:
- Name, email address, and phone number
- Billing and payment information
- Identification documents (e.g., driver’s license for rental services)
- Booking details
2. Automatically Collected Information
When you visit our website, we collect:
- IP address, browser type, and device information
- Pages viewed and time spent on the site
- Cookies and similar tracking technologies
3. Third-Party Information
We may receive information from:
- Payment processors
- Social media platforms (if you interact with us via social media)
How We Use Your Information
We use your information to:
- Process bookings and payments
- Communicate with you about your reservations or inquiries
- Improve our website and services
- Comply with legal obligations
- Send promotional offers (you can opt out at any time)
Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Service providers assisting in payment processing, customer support, or marketing
- Law enforcement or legal entities if required by law
- Third parties as part of a business transfer (e.g., merger or sale)
Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access, correct, or delete your personal data
- Withdraw consent for data processing
- Lodge a complaint with your local data protection authority
To exercise your rights, contact us at sales@highridekenya.com.
Cookies
We use cookies to improve your experience on our site. You can manage cookie preferences through your browser settings.
Data Retention
We retain your information as long as necessary for the purposes outlined in this policy unless a longer retention period is required by law.
Security
We implement technical and organizational measures to protect your personal data. However, no method of online transmission is 100% secure.
Links to Third-Party Websites
Our website may contain links to external sites. We are not responsible for their privacy practices or content.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.”
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: sales@highridekenya.com